UK2 Hosting Reviews

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UK2 supports WordPress hosting, and their web hosting plans start at £2.95 a month when you sign up for 2 years. All of UK2′s web hosting plans include a backup wizard, custom error pages, 24/7 support, redirects, and custom error pages.

UK2 uses the brilliant cPanel control panel for their hosting services and include an auto installer so you can install WordPress (along with many other scripts) to your hosting account in a couple of clicks.

UK2 Staff Answer Our Questions!

What money back guarantees do you offer?
30 days money back, applies to everything except domain names.

What is your average uptime?
Uptime is 99.9%

What is your support response time and what does it cover?
Free live chat, email support, premium rate phone support all available 24/7. Generally within 1 -2 hours response time during peak hours, basic support for services, not development

Do you have any coupons or discounts?
If you sign up for the Business package for 2 years, I will give you an additional 3 months of hosting for free.

What else can you tell about your company and services?
UK2 have been in Business now for 11 years, we have won numerous awards over the years, 100% owned with no debts and will be here for a very long time

UK2 Hosting2.916666666676

We have 6 User Reviews of UK2 Hosting available. If you have experience with this webhost why not add your own review? It only takes a few minutes and will help other people when deciding on a webhost in the future.

Summary: Excellent hosting and domain provider

Written by Kiran on 1.25.2010

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Excellent hosting and domain provider with great value and features but some basic features that you would come to expect like privacy from whois for .com domains is at extra charge compared to other domain providers that provide it for free of charge and less (well one for my hosting plan) MySQL database provided then other hosting providers.

Overall the Speed,Support and amazing (touch wood) uptime means it is a great option.

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Summary: Sometimes great, and sometimes bad.

Written by Joseph Cox on 2.5.2010

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I’ve been with UK2 for a number of years and I’d have to say that they’re sometimes great, and sometimes bad.

Most of the time everything works just as it should: extremely fast and responsive.

But, sometimes, things go wrong for unknown reasons.

Sites going offline multiple times per day for around 15 minutes per time (UK2 not able to find the problem due to its intermittent nature); my hosting package becoming split into its component services and each service being billed separately; email going completely bonkers for a number of weeks (as reported in the IT press); and other, albeit minor, things.

Like with a lot of things, the quality of support depends on who you get. I’ve been trying to resolve a problem with my sites going offline (which happened last year), but I wasn’t getting anywhere due to the fools responding to my support tickets.

Would I recommend UK2? If I’m honest… I’m not sure.

When things go right, the quality of the service is exceptional. But when it goes wrong, you may be able to resolve it quickly, or you’ll get no-where and it’ll make the experience a frustrating affair.

Even with my problems, I still quite like UK2. Maybe, secretly, I just know I can’t be bothered to find another host because they will invariably have the same sort of problems.

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Summary: Service is generally good, downtime is sometimes an issue.

Written by Jacob Wyke on 2.5.2010

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Have had a few servers from them over the past few years and service is generally good, althought downtime is sometimes an issue.

Very annoyed about an email sent today at 4:30pm on a Friday to announce a 9 hour downtime on Sunday – giving myself and everybody else effected no real time to prepare or make other arrangements before the weekend. This is a huge black mark on their level of service.

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Summary: Outages are frequent, unplanned and unexplained.

Written by Jason Cobb on 2.5.2010

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My experience of UK2 has not been positive. I have experienced more downtime than uptime. This is highly frustrating when I am relying upon the service to host professional clients.

Outage is frequent, unplanned and unexplained. Support is poor. The virtual chat usually fails to connect, and advises to raise a ticket. These are usually ignored.

If you want your hosting solution to be in the hands of an unpredictable organisation that seems to toss a coin to decide if the servers are online at any given time, then UK2 is for you.

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Summary: Their network is almost flawless.

Written by Bruce on 3.24.2011

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So, on uk2. Their network is almost flawless. Definitely one of the best I’ve used. On top of that, uk2 introduced some pretty handy innovations. And from what I see, they are determined to keep them coming. That’s two. Unfortunately, when trouble happens, you might find it hard to reach technical support. Of course, you can get lucky and get your response right away, but from my experience this is rare. They have a lot of work to do here. Support issues aside, they are real good.

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Summary: UK2 are awful!

Written by Graham on 5.19.2011

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Once you have purchased domain or hosting services you find that you are on their autorenewal system. Changing to manual is deliberately made difficult in fact well nigh impossible. The dashboard is worse than useless as it includes all the domains that you have ever had with UK2 and it is impossible to remove defunct ones. The result is that it is easy to continue paying for services that you no longer require.

Their ticket system for support starts ok but when you receive an email response, if you have subsequent queries they are simply ignored added if you are lucky enough to receive a response all reference to the previous ones have been deleted.

Avoid UK2 at all costs even if it means paying a little more, you will regret it if you don’t.

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