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I have been a customer of VPS.NET for about 4 months

from my old shared host to vps.net, i noticed my speed at least double and general performance has been excellent.

the flexibility is what sold me in the first place and i have to admit that initially you have to understand the way billing works to do that (eg you still pay for nodes in your account that are not assigned to a vps)

the pricing is more than competitive and for what you get you get a lot per node.

Uptime has probably been there biggest issue since i joined, they had a couple of major DDOS attacks one of which was several hours long, although not obligated to they offered compensation to all that requested it. they have had several other minor issues and one major issue, a full SAN failure, this highlights the needs to have backups as that SAN failure lost all the data of those that did not have backups enabled.

there have been some performance issues as well with that and these tend to be rooted somewhere in the SAN backend, but support has always been helpful in resolving them.

moving on to support, there support started off as very rapid and there speed has dropped somewhat in recent months, there front line support seems to be somewhat inconsistent with some support technicians suggesting things that were just plain wrong, there second line techs are much more capable however and often go beyond the call of free support tickets to resolve issues – sometimes even logging on to your server, i have used there on demand support ticket once and have to say they were very efficient and were able to document what they did also for future reference, despite the occcasional inaccuracy if i had to describe there support in one word i would go as far as saying ‘Fanatical’

they have good customer forums and although its unofficial a good few key staff members post there a lot and help out as well as the community which is very positive.

I have been with VPS.net for about 6 months. I am very happy with their service, they have had some big outages which in my opinion is their only black mark. They offer more power than their competitors and a better price structure.. I highly recommend them.

I have been with vps.net pretty much from the beginning. Back in the days of the Beta program. Along the way their have been a few up’s and downs but that’s to be expected with such a new infrastructure. Cloud Hosting is in very early days at the moment, but vps.net seem to have perfected it in my opinion. If there is ever any issues they are resolved extremely quickly.

VPS.NET have also just upgraded their Node’s so you now get more Processor power and More Ram than you previously did. This was done to celebrate 1 year of VPS.NET and was a welcomed feature to all customers.

I have found that on the occasions when I have to contact support to resolve issues, that they are competent and knowledgeable in what they are doing. However the one thing that really stands out for me is the level of participation from the management team. You can often find yourself chatting to Nick, Ditlev and Carlos whether it’s for support or just suggesting new features, they are all ears and ready to listen to customers. Never have I seen this level of involvement from management of a Hosting company.

All that leaves me to say really is, if you are confident with Linux, or are willing to learn to run your own server then you can not go wrong trying out vps.net – and if you don’t wish to make a big investment upfront, then simply buy a daily node or two to try out the service. the nodes start at just $1 per day.

I hope you are as happy hosting with vps.net as I am.

I dont think vps.net is that great to be honest. I asked the sales team if I could run gameservers on it, they said fine. I get my VPS and then they say i cannot run gameservers.

Performance on the gameserver was choppy at best also. Pricing was quite good though. Maybe for normal hosting, ie: not a gameserver, they might be better.

I wouldnt recommend them though.